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The Salesforce CRT-271 exam consists of 60 multiple-choice questions and is timed for 105 minutes. The questions are designed to test the candidate's knowledge in areas such as Community Cloud functionality, configuration, designing and managing communities, and security and access. CRT-271 exam also includes scenarios that require the candidate to apply their knowledge in real-world situations.

Salesforce CRT-271 certification exam is a valuable asset to those who want to pursue a career in Salesforce Community Cloud Consulting. CRT-271 Exam evaluates the candidate's skills in designing and implementing a Community solution that aligns with business objectives and exceeds user expectations. To be successful in CRT-271 exam, candidates should have hands-on experience working with Salesforce Communities and understand the exam domains thoroughly. Passing the Salesforce CRT-271 exam certifies the candidate's competency, enhances employment opportunities and assures credibility as a Salesforce Community Cloud Consultant.

Salesforce Certification Preparation For Community Cloud Consultants Sample Questions (Q13-Q18):

NEW QUESTION # 13
Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

A. Create a page layout for leads and assign it to those profiles that have access to the Community.
B. Add Opportunities as a Salesforce Object in the Navigation Menu.
C. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.
D. Create a Detail page for invoices and add the page as a Navigation Menu item.

Answer: B

NEW QUESTION # 14
Dartboard Manufacturing International are ready to add their distribution partners to their existing Community. What steps would an Administration take to do this?

A. Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users
B. Add the Member Profile to the Community then Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users
C. Navigate to the Contact Record and Enable the Contact as a Community User
D. Add the Member Profile to the Community

Answer: A

NEW QUESTION # 15
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers

A. An authorised user can pin a post to the top ofthe feed
B. The person who posted the question can select the best answer
C. The person who answered the question can select the best answer
D. Any community member can pin a post to the top of the feed
E. The community moderator can select the best answer

Answer: B,D,E

NEW QUESTION # 16
Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?

A. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article.
B. Enable the article voting property on the Article Content component in the article detail page in the Community Builder.
C. Create a customer survey using custom Lightning components and add it to the homepage.
D. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

Answer: B

NEW QUESTION # 17
As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?

A. #AskForce on Twitter and the Success Community
B. Partner Relationship Manager and Sales Managers
C. Sales Team, Marketing Team, Service Team and Executives
D. Executives and the Partner Relationship Manager
E. Partner Relationship Manager and Marketing Managers

Answer: C

NEW QUESTION # 18
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